SUPPORT STAFF

At Audiology Concepts, we pride ourselves on developing long-term relationships with our patients. Because Hearing Care is Health Care.

Call us today at (952) 831-4222 or (952) 303-5895

Meet Your Hearing Care Professionals

Laura Green
Office Manager

Laura Green - Office Manager

With over 8 years working administratively with Audiology patients, she is now proud to be the Office Manager of Audiology Concepts. Laura enjoys the daily experience of helping patient’s get their questions answered regarding their hearing heath and/or their hearing devices. If she doesn’t have the answer, she’ll point the patient in the right direction to find the help they need, and hear the best they can.

Laura is able to help find you the appointment that best suits your needs, respond to your email inquiries, answer your basic hearing aid questions, help you with financing, answer basic insurance questions, and more.

Growing up with a Grandmother who was very hard of hearing, Laura has always had interest in the Audiology field, and understands the patient’s (and their family’s) concerns and needs.

When not working, Laura enjoys spending time with her friends and family, her dog Dexter, traveling as much as possible, reading, and trying new things. She looks forward to meeting each and every one of you.

Cindy Schwartz
Administration and Billing

Cindy Schwartz - Administration and Billing

Cindy joined Audiology Concepts in May 2008 and comes to us from Northern Michigan University in Michigan. Cindy retired as an Administration Assistant to come back home after being away 30 years.

Cindy has had many roles in the company since she started, and can fill in as need when other administrative staff are out of the office. However her primary role for the company is in our billing office. Understanding health insurance can be a task, she will be the advocate between you and your insurance company when questions arise. She will try and give you an estimate of what your insurance might pay if hearings aids are recommended.

Carly Lehmkuhl

Marketing and Social Media

Carly Lehmkuhl - Marketing and Social Media

Carly is a graduate of Minnesota State University – Moorhead with a degree in Mass Communications. As a patient care coordinator in our Edina location, her favorite part is working and meeting patients on a personal level, in order to make them feel comfortable and enjoy their visit. She is happy to assist with scheduling appointments, answer phone calls and helping with any questions. She is always there to greet you with a big smile.

As Audiology Concept’s Marketing and Social Media manager, Carly is there to post and keep you updated on our social media platforms (be sure to follow us on Facebook and Instagram!) Sharing information about our staff, Audiology updates, our fun events and give-a-ways! Be sure to check us out regularly for what’s new at Audiology Concepts!

Taylor Johnson

Patient Care Coordinator – Burnsville

Taylor Johnson - Patient Care Coordinator - Burnsville

Taylor graduated from UW- Madison with a degree in English and Criminal Justice, but has always had a passion for the medical field and assisting others. Her volunteering helping with the elderly and those with special needs led her to Audiology Concepts. There you will find her ready to assist you in your hearing needs. Anything from scheduling an appointment, to answering your general hearing aid questions, Taylor will be there with a smile on her face ready to assist you!

When not working, Taylor enjoys reading, solving logic puzzles, and spending time with her dog, Mittens.

Anthonie Tholey

Patient Care Coordinator – Edina

Anthonie Tholey - Patient Care Coordinator - Edina

Anthonie joins Audiology Concepts as the Patient Care Coordinator in our Edina location. A huge sports fan, Anthonie played college basketball at both Grossmont College and San Diego State University, before returning home to Minnesota. Anthonie also joins the staff at Audiology Concepts with extensive customer service experience. He’s happy to welcome you and help you any way he can, from scheduling appointments, to directing you to the right provider to assist you in your hearing needs.

“Audiology Concepts is a great private owned company, and I love working here. They have caring staff that love to help each other, as much as they help their patients. This makes it a great work environment.”

When not at work, Anthonie’s time is greatly devoted to his six-month old daughter Adalynn. He’s a proud father, and has a photo or story to share.