Hearing Aids and Audiology in Duluth, MN
Meet Our Team
Dr. John Voss
Dr. John believes the best patient care comes from a well-trained individual who will listen to the concerns and needs of each person seeking care. He guides his patients through the evaluation and decision process involved with improving their quality of life through better hearing. Better hearing is not “one size fits all,” and he finds it his responsibility to customize technology for each individual and help maintain it for years to come. He feels rewarded to be working with the Audiology Concepts team where people are building each other up with the express desire to help people with hearing loss or tinnitus.
His commitment to helping people hear better started at an early age. While working at a summer camp as a teenager, he experienced firsthand the surprising difficulties faced by people with hearing loss and how they were missing important parts of their lives. Being able to help those with hearing loss is what set him on his path to become an audiologist. Dr. John earned his Doctor of Audiology degree from Salus University and is always improving his skills for patient care by staying involved in professional organizations.
During his non-work time, Dr. John enjoys being with his children and grandchildren, traveling, golfing, biking and hiking. He also enjoys his church involvement and other volunteer organizations. His personal dream is to buy a motorcycle and travel a good part of Route 66 before it disappears.
- American Academy of Audiology
- Academy of Doctors of Audiology
- Minnesota Academy of Audiology
Dr. Samantha Hellmann
Dr. Samantha recognizes that every patient has unique hearing needs and strives to work with individuals to meet their specific needs and goals.
“Growing up with two siblings and a parent with hearing loss has given me the personal experience of seeing how hearing can affect the entire family.”
Samantha grew up on a dairy farm in a small town in central Minnesota. She started her externship under Dr. John Voss in 2018 and graduated with her Doctors degree from University of Wisconsin – Madison in 2019. She completed her undergraduate degree at Minnesota State University – Moorhead. Outside of work, she enjoys hiking, cooking, live theater and spending time with family and friends.
- Minnesota Academy of Audiology
Hearing Instrument Specialist
Karla is a Hearing Instrument Specialist. She is here to assist with cleaning and checking hearing devices and making minor repairs on site. She also visits various facilities in the Northern region and provides services to the residents as well as provides training to the facilities’ staff on how to properly maintain and care for the devices. Karla enjoys helping patients hearing again while creating a special bond and helping them in any way she can.
One of Karla’s other passions is riding horses. She also enjoys hiking, camping and kayaking on the shores of Lake Superior. She has two wonderful boys, Ethan and Arren and a dog, Louie, and a cat, Kona, that she loves spending time with outside of work.
Karri ensures that the practice is running smoothly and efficiently. She oversees Human Resources, training, accounts receivable/payable, tracking and strategic planning for the office.
“As a hearing aid wearer myself, I understand personally how hearing loss can affect your life and how important hearing instruments are to keeping you connected to family, friends, work and everyday life.”
Karrie received her Bachelor’s degree from the University of St. Thomas in Business and her Master of Business Administration from Bethel University in 2009.
In her spare time, she enjoys spending time with her husband and son doing many activities related to sports, the outdoors and family.
Joanna is pleased to be your first contact in the front office as well as on the phone. Her goal is to provide our patients with excellent service by welcoming them, handling paperwork, and making and confirming appointments. She keeps the flow of visits as smooth as possible.
Joanna’s background is in Education, so it comes natural for her to help educate patients on the how’s and why’s of hearing treatment. Her favorite part of her job is the friendships she makes with patients.
She enjoys spending as much time outdoors in the summer and looks forward to gardening and landscaping her yard. Reading, needlework and her two grown daughters and a granddaughter keep her busy when she is not in the office.